Before you return a Raj Jewellery product, please take a moment to understand how our products are made. All our products are handcrafted by traditional craftsmen, resulting in each product being unique and slightly different from each other. The stones, therefore, may vary slightly. All our products go through quality control before shipping.

Returns & Exchanges will ONLY be accepted if your order is damaged in transit or you have received the incorrect product. In case your order is damaged in transit or you have received the wrong product you may return them exactly the way in which they were received (unworn, with original packaging).

REFUNDS WILL BE DONE IN THE FOLLOWING CASE:
Packages lost in transit.
In case Raj Jewellery is unable to provide you with a replacement.
Refund in such cases shall be issued within 15-20 days after necessary steps have been taken.

NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:
Incorrect or outdated delivery address.
Incorrect address format including any form of a PO Box address.
After failed delivery attempts by our courier agencies
Package refused by recipient.
Sizing issues. Please review our size guides carefully before making your purchase.
Products returned in a used or damaged condition.
Minor color and design variation(s). All products are handcrafted and use natural stones so there may be some variation from the photographs on our website.
If the jewellery is not faulty or damaged.